Frequently Asked Questions
Everything you need to know about shopping with Proud Poppy
What sizes do you offer?
We are committed to inclusive fashion and offer a wide range of sizes, typically ranging from AU 6 to 30. Please check the specific size guide on each product page for the most accurate measurements.
How much does shipping cost?
We offer flat-rate standard shipping for $10 and express shipping for $15 within Australia. Orders over $150 qualify for free standard shipping.
What is your return policy?
We accept returns for store credit or exchange within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that sale items are final sale.
Do you ship internationally?
Yes, we ship to selected international destinations including New Zealand, the USA, and the UK. Shipping costs will be calculated at checkout based on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email notification with a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and ZipPay.